Customer Satisfaction Survey 2026

A big thank you to all partners who took the time to provide feedback!

Customer input is very valuable to us.

We are pleased to see that our cooperation is described with the following keywords:

• speed
• personality
• pleasant customer service
• solution orientation

It is especially pleasing that we are seen as a partner who keeps its promises and is easy and reliable to work with.

Customer feedback gives us confidence that we are moving in the right direction and despite the good results, we have a clear focus on where to continue to invest:

• Automation – we are actively looking for ways to do similar warehouse activities smarter and faster.
• Digitalization – we are working to reduce manual work in data exchange and make the flow of information between the customer and us even easier and more secure.
• Proactive approach – we develop processes so that potential errors can be found and resolved before they affect the customer.

Thank you to everyone who participated in the survey. Thank you for your continued trust!